Business system integration is by no means a new term or idea. Yet, many organisations continue to avoid it. Operating with disparate ERP, Accounting, and ecommerce systems, creating unnecessary manual tasks and data silos.
In fact, according to the MuleSoft connectivity report 2022, organisations now have an average of 976 applications with only 28% being integrated.
Whilst the average business operating 976 applications may seem like a stretch – even operating three is enough to cause a stress-induced headache – it certainly does highlight that system integration is still being overlooked.
Businesses that implement a NetSuite solution do so to enhance the productivity and speed of business management procedures with the cloud-based solution encompassing all core business applications within one system. So, when businesses spend large sums of money on NetSuite and operate on ecommerce platforms like WooCommerce, it makes little sense not to maximise their potential through integration.
It is possible to run a successful WooCommerce store without it being integrated with a NetSuite ERP solution, but those who choose this route are missing out on potential efficiency gains.
If your business operates both a WooCommerce store and a NetSuite solution, then you’ve come to the right place.
In this article, we cover some of the reasons WooCommerce and NetSuite integration is beneficial and the types of processes you should be automating to improve business efficiency.
Integrating NetSuite and WooCommerce
When your ecommerce and other digital ordering processes are not automated, mistakes are commonplace.
We are only human, and we all make mistakes, but many costly errors can be eliminated by integrating NetSuite and WooCommerce.
For example, imagine the shipping address attached to a customer’s order has been incorrectly copied from WooCommerce and entered in NetSuite. This could lead to the purchased goods being shipped to the incorrect address if not spotted. This will not only cost money to re-route the delivery but affect customer satisfaction with the goods likely to arrive after the anticipated delivery date.
Or what about overselling? Incorrectly entering stock levels into your ecommerce or ERP system can lead to selling goods you do not currently have, damaging your customer reputation.
Ultimately, by integrating your NetSuite and WooCommerce platforms for the bi-directional flow of data, efficiency and customer experience are improved.
Integrating NetSuite and WooCommerce has a host of internal benefits also! Team members are no longer required to perform hours of manual data transfers with a seamless flow of data between both systems. Allowing members to focus on more meaningful projects, not only saving the company time but potentially reducing the need for extra resources- which could now be more useful than ever!
By automatically transferring data such as orders and customer updates from WooCommerce into NetSuite you have real-time access to accurate data, allowing teams to better analyse sales and customer purchases to continually improve their sales/marketing strategy and seek out ‘quick wins’.
Processes that can be automated
Integrating NetSuite and Woo can allow for a number of processes to be automated. From our experience working with NetSuite and WooCommerce users, automating the following processes has the greatest effect on efficiency and service.
Customers
Automatically transfer customers directly between WooCommerce and NetSuite, reducing duplication of effort and giving you the most accurate customer metrics at all times.
Orders
Import WooCommerce orders into NetSuite, providing faster and more accurate fulfilment, then export fulfilment details into WooCommerce to provide live order updates to your customers.
Items/Products
Keep your ecommerce catalogue accurate and up to date with an automated product export from NetSuite.
How can NetSuite and WooCommerce integration be achieved?
It may seem like an expensive task that requires coding or expert IT knowledge, but that doesn’t need to be the case. There are several efficient integration solutions- that don’t require major investment- in the market, and Besyncly is one of them!
Besyncly is a cloud-based integration solution that integrates well-known CRM, ERP, Accounting and ecommerce solutions all without the need for complex coding. With Besyncly you can choose from a list of pre-built integration templates allowing you to automate the transfer of orders, customers and more between your systems in a matter of minutes.
With an effective integration tool at your disposal, you’re able to streamline processes, improve collaborate, and gain more accurate business insights, in addition to driving performance and results in different areas of your business.
In summary
The Besyncly platform is a product from one of the leading UK NetSuite partners, Eureka Solutions. Our team’s advanced understanding of the NetSuite platform and its intricacies alongside their integration knowledge means you are in safe hands with a Besyncly integration.
If you are currently looking to integrate your these systems then get in touch to arrange a demo or why not check out our NetSuite and WooCommerce Connector Page to discover more about Bysyncly’s capabilities.
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