Hill Brothers is a family run company, based in Wigan, trading as Dog Kennels Direct. Dog Kennels Direct is the UK’s largest stockist of galvanised dog runs. They supply to all types of customer, from large boarding kennels to domestic dog owners.
Hill Bros
Besyncly Streamlines eCommerce for Dog Kennels Direct
Order processing time reduced from one day per week to only seconds per week
100% reduction in manual errors within order processing
Faster delivery and improved customer service
The company’s online store, www.dogkennelsdirect.co.uk, has now been trading for around 10 years and sales have gone from strength to strength. With the vast majority of orders received via their Shopify website. And to manage their Bookkeeping, Dog Kennels Direct use Xero accounting software.
The Problem:
With traffic on their Shopify website increasing and orders on the rise, Dog Kennels Direct were spending more and more time inputting orders into their Xero platform.
Â
As a consequence, the team had less time to focus on growing the business and serving customers. This was costing them time and money and causing a lot of frustration. Errors were occurring on a daily basis and the workload was building up.
The Solution:
Dog Kennels Directs web developer recommended Besyncly, as a solution to automatically import their Shopify orders into their Xero accounting system on a daily basis.
Â
They requested that Besyncly be set up on a schedule to run first thing every morning. This meant that orders placed the day before and through the night, along with the customer and product information, would be sent into Xero from Shopify. Ready for when they start work.
The Benefits:
Having taken the decision to use Besyncly to integrate Shopify and Xero, the time taken for Dog Kennels Direct to import their daily orders has reduced dramatically. What was taking the business owner one full day per week to input, now takes a matter of seconds.
Â
Besyncly has not only saved time and money, it has removed what was a tedious and stressful task.
Â
In addition, with orders automatically sitting in Xero at the beginning of the working day, warehouse staff can now pick and ship orders as soon as they get in. Resulting in faster delivery times for their customers.
“It happens automatically, while we are away from the office, on holiday or over the weekend. Gone are the days of sitting for hours on end manually raising the invoices into our accounts software as Besyncly has done it all for us. Just amazing!”
“The Besyncly set up did not take long at all. Top class product and service from start to finish … I wish I had known about this a long time ago!”
Businesses who already trust our integration:
