Meanwhile, many online retailers and suppliers are seeing an extreme rise in demand for their products.
Whilst this can boost profits in the short-term. Many are struggling to manage the increase in demand due a depleted workforce or time-management.
The downside of increased demand
One of the main problems with increased demand comes with order processing. Often, small to medium ecommerce retailers rely on manual order processing. Where an individual inputs sales orders into their accounting or other business systems.
With a dramatic increase in customer purchases, those processing orders are often overwhelmed. Which leads to longer fulfilment times and customer expectations unmet.
Manually inputting customer orders and data can also leave you vulnerable to human error. Damaging business performance and even customer reputation. For instance, imagine you have received an online order and it’s incorrectly copied into your financial software or ERP system. An error such as this has the potential to the customer not receiving their goods if not rectified. In-turn damaging your brand reputation.
The burden of transferring orders and leaving customers disappointed during period of increased demand can be solved by using an integration solution.
Welcome to Besyncly
Produced by Eureka Solutions. Besyncly is the perfect tool to help protect the future of your business throughout periods of uncertainty. By easing staff workload, improving order fulfilment, and ensuring customer satisfaction.
Besyncly is a data integration tool which allows both online and on-site business systems to communicate in real-time. The cloud-based app acts as a pathway between platforms, allowing for the automatic transfer of data where communication is currently out of the question.
The benefits of Besyncly
Besyncly connects Ecommerce systems such as Magento, Shopify and WooCommerce to your ERP software, allowing you to automate the transfer of online orders. Removing manual errors and increasing your fulfilment efficiency. Helping provide a high level of customer service throughout periods of high demand.
Syncing your ecommerce system with your stock management system can rectify an issue often faced when receiving an influx in orders. The dreaded OUT OF STOCK.
With our tool you can enable automatic alerts when stock levels fall below a certain threshold, triggering an automatic reorder of the stock item. Ensuring customers can buy the products they want, when they want.
Performing hours of manual data transfers is not a process many businesses can afford. The more time invested in manual processes the less time you have to focus on driving your organisation forward.
Failing to integrate your business systems with your e-commerce platform could leave your business stagnant during these testing times.
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